HerbsHero, located at Bickerstraat 10B, 3039XA Rotterdam, is responsible for the processing of personal data as shown in this privacy statement.
Contact details:
Address: Bickerstraat 10B, 3039XA Rotterdam
Website: https://www.herbshero.com
Email address: [email protected]
Phone number: +31 (0)6 18107688
Personal data we process
HerbsHero processes your personal data because you use our services and/or because you provide it to us yourself.
Below you will find an overview of the personal data we process:
- First and last name
- Address data
- Phone number
- E-mail address
– Information about your activities on our website
– Internet browser and device type
Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in their children's online activities to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us at [email protected] and we will delete this information.
For what purpose and on what basis we process personal data
HerbsHero processes your personal data for the following purposes:
– Processing your payment (Agreement: The processing is necessary for the performance of an agreement to which the data subject is a party, or to take measures at the request of the data subject before concluding an agreement.)
– To be able to call or e-mail you if this is necessary to provide our services (Agreement: The processing is necessary for the execution of an agreement to which the data subject is a party, or at the request of the data subject before the conclusion of an agreement to take measures.)
– To deliver goods and services to you (Agreement: The processing is necessary for the performance of a contract to which the data subject is party, or in order to take steps at the request of the data subject before entering into a contract.)
– HerbsHero also processes personal data if we are legally obliged to do so, such as data that we need for our tax return. (Legal obligation: The processing is necessary to comply with a legal obligation.)
Sharing personal data with third parties
HerbsHero does not sell your data to third parties and will only provide it if necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we enter into a processor agreement to ensure the same level of security and confidentiality of your data. HerbsHero remains responsible for this processing.
Cookies, or similar techniques, that we use
We use cookies to personalize content and advertisements, to provide social media features and to analyze our website traffic. We also share information about your use of our site with our partners for social media, advertising and analysis. These partners may combine this data with other information that you have provided to them or that they have collected based on your use of their services.
Cookies are small text files that can be used by websites to make user experiences more efficient. By law, we are allowed to store cookies on your device if they are strictly necessary for the use of the site. We need your consent for all other types of cookies. This website uses different types of cookies. Some cookies are placed by third-party services that appear on our pages.
You can obtain more information and change or withdraw your consent at any time via the cookie statement page on our website.
View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by HerbsHero and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you.
You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to [email protected].
To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.
HerbsHero would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons/
How we secure personal data
HerbsHero takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact us at [email protected].
